Privacy Policy

Effective Date: 12th June 2023

This Privacy Policy describes how Eat Cook Joy ("we," "us," or "our") collects, uses, and protects the personal information of our clients ("you" or "your") when you interact with our website, services, and products. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this policy carefully to understand how we handle your information.

1. Information We Collect: We may collect the following types of personal information:

a. Personal Information Provided by You: When you interact with our website, sign up for our services, or communicate with us, you may provide personal information such as your name, email address, telephone number, and any other information you voluntarily provide.

b. Automatically Collected Information: We may collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, referring URLs, and other usage information. This information helps us analyze trends, administer the site, and improve our services.

c. Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

2. Use of Information: We may use the information we collect for the following purposes:

a. To provide and improve our services: We use your personal information to fulfill your requests, process transactions, and deliver the services you have requested. This includes communicating with you, providing customer support, and personalizing your experience.

b. To analyze and understand usage patterns: We may use the information collected to analyze trends, track user engagement, and improve the functionality and performance of our website and services.

c. To communicate with you: We may send you administrative emails, service announcements, and other information related to your account or the services we provide. You have the option to unsubscribe from these communications. We prioritize your privacy and ensure that your mobile information is protected. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors who provide support services, such as customer service. Additionally, all other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Data Security: We are committed to protecting the security of your personal information. We implement reasonable security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Third-Party Disclosure: We do not sell, trade, or transfer your personal information to third parties for marketing or any other purposes. However, we may share your information with trusted third-party service providers who assist us in delivering our services and operating our website. These service providers are bound by confidentiality agreements and are prohibited from using your personal information for any unauthorized purposes.

6. Your Rights and Choices: You have the right to access, update, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided at the end of this policy.

7. Children's Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review this policy periodically for any updates or changes.

9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: contact@eatcookjoy.com

Thank you for entrusting us with your personal information. We are committed to maintaining the privacy and security of your data.